Introducing employees to their roles and responsibilities and getting them acquainted with internal process flows and organizational structure is one of the common challenges faced by large organizations. One of our clients from the biotech industry faced a similar challenge in instilling quality mindset, improving data integrity, clarifying roles, streamlining onboarding activities, and enhancing resource management at their company. This challenge then prompted the need for a gamified course to educate employees, clarify roles, and provide immersive onboarding. The goal was to empower employees while addressing these specific needs and challenges, ensuring a more efficient and compliant workforce in the biotech industry.
Accordingly, Constellar Consulting created a gamified course that strategically addressed the client's challenges by immersing learners in a dynamic, resource-gathering game focused on manufacturing processes. This interactive experience allowed employees to gather materials, earn points, and upgrade facilities by mirroring real-world scenarios. More importantly, it emphasized the need to maintain an up-to-date and standard facility, preventing inefficiencies and accumulation of issues. Learners navigated through the biopharma facility, collecting points by answering questions they had learned during their journey. This approach empowered them with knowledge and decision-making skills. At the end, participants had the choice to invest their points in upgrades or research for new products, enhancing their sense of empowerment. In essence, the gamified course transformed learning into an engaging adventure, effectively addressing the client's challenges by promoting knowledge retention, efficient resource management, and a proactive mindset.
The gamified course garnered encouraging feedback from learners, employees, clients, and stakeholders. Learners valued the engaging strategy-based game, which effectively conveyed manufacturing processes. Employees felt empowered to make informed decisions, and clients appreciated the innovative approach. Stakeholders praised the concise and engaging design, aligning with the company's goal of brief but impactful and engaging training.
